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STORY TELLING AND THE AUTOCUE

  • Written by Sheridan Morris
  • Category: Uncategorised
  • Hits: 2553

Since I was a young 22 year old studying at the Royal Military College Duntroon thru to now when some 26 years later, I have always enjoyed the challenge of speaking to teams and large groups and presenting. There is nothing more exciting than walking onto a stage with loud music pumping and seeing a big crowd.

In the Military I did a great deal of instructing and teaching but also those there were those wonderful emotional Anzac day speeches at schools, and outback RSL’s, and the team motivational talks as we were about to get in the back of a C130 to jump out in the dark over some bush with 30 other guys with a 25Kg pack strapped to your thighs with your house for the next few days.

In the commercial world it has been around a products, solutions, company profile, value propositions, but also big product launches and pitches to customers and the more testing times where I have had to had to announce lay-offs, restructures or in fact my own resignation from Cisco after 14 years and then Samsung after 14 months.

Whatever the situation when we get up in front of people and talk we need to make powerful statements and be impactful, we need to connect and leave the people you talk to with a sense of deep connection, make them understand your call to action, and generally inspire them. In essence we need to make a difference to them.

During the last 26 years of presenting and leading I have avoided the Autocue. When you present you are not a news reader, you are not a robot, you are human and you should be seen as being authentic. For those of you that don’t know a traditional “Autocue” is a closed circuit camera system to film a scrolling paper script and display the image on the monitor to the front of the camera. You may have seen at times when a news reader comes unstuck because the system fails… quite embarrassing but some are able to recover quite well.

A great example of this is this Year’s 2014 Computer Electronics Show where Samsung hired Michael Bay the director of “Transformers” to speak about the launch of a new curved TV screen. Michael got up on stage and within 1 minute he had lost it, he actually said that the type is all off and then he said “I will just wing it”. How embarrassing. He was asked about what inspires him how does he come up with these ideas. Sadly he could not really answer as he was so locked in to using the “autocue” he lost it and he walked off stage. One side of me felt very sorry for him and on the other had it should teach him a lesson about authenticity. Imagine the impact if he had said the following: Hey everyone I just have to tell you that they have asked me to use this teleprompter thing and I hate them so let me just tell you from the heart what I am feeling and share my passion with you straight up.” This would have made the AV people know to not bother with the technology, the other presenter would have just went along with the flow and the people would have loved him for it and accepted him as truly authentic.

When we get up and speak we need to be able to tell our story, convey our message with authenticity. Not by reading slides, or reading from a teleprompter. This ability does not come easily it takes a lot of hard work well before the event and it does not start by sitting at a desk and opening up Powerpoint.

In a nutshell by experience tells me that the following is a good way to prepare for your “story telling”

  • Decide on the impact: Ensure you are very clear on what is the 1or 2 things you want the audience to remember about you and the 3 things you want them to remember about what you say 3 hrs, 3 days, 3 weeks, 3 months, 3 years if they were asked about your speaking.
  • Story Boarding: Get in front of a whiteboard and draw the 2 things on the board and make sure they will help you achieve your objective (whatever that is) then work out how you can focus on the 3 things you want them to remember about your message. Remember depending on the length of your presentation you may only have 30 mins to get connected and lock your audience in to you and your 3 messages.
  • Write the story: Type up the full story using the standard presentation flow, opening, motivation/arousal, tell them what your key points are and why it is important they listen to you what are they going to get out of it, then launch into the 3 sections of your talk and ensure you link from one to the other and then summarise and highlight the 3 things again and thank them for their time.
  • Practise: Read the story whenever you can print it out and carry it with you make changes. Then as you get better you will find you can remember chunks by highlighting just key points.
  • Cut the Story back: Reduce the story by a third the number of pages or words and keep going till you can tell the story pretty well by only having key points
  • Artwork: Now you can work on your aids such as PPT or prezi or props that help you stick to your story and tell your story
  • Practise: Get in front of a video camera and practise more, Try and get on site or the stage with the crew or even in the room you’re going to use and do a session in that space and feel the space. Walk the stage and work out how you will move and use your aids and the AV systems.
  • Tell Your story: get out there and have fun, run thru the opening and introduction out loud in the shower as you’re driving when you’re running, get that nailed as that will make the emotional connection with the people this is the most important part of your talk.

So why is this important, if you are a leader or an aspiring leader and you need to be able to connect with the audience you are presenting/speaking to, you need to set the example for your team on the best way to do this and you need to be able to speak off the cuff about your passions and be able to have your key messages always coming out when your engaging with customers, partners, and your staff without being nervous of having to pull out a deck of slides or a teleprompter.

If you want some personal coaching on public speaking and preparing for your next story telling event you know who to call. Enjoy Andre Running Obradovic

LEADERSHIP INSIGHTS a story about running

  • Written by Sheridan Morris
  • Category: Uncategorised
  • Hits: 2875

During the last 16 years of working in Enterprise Sales, the companies I was tied to had specific metrics of performance that determined end of year ratings and where you sat on the Bell curve. Yes you will remember in the press recently that Microsoft just announced it was stopped using the bell curve to grade staff. The use of the bell curve is a whole other blog more on that latter.

Back to the original thought, those metrics were clearly understood, there was a supporting system that enabled us to capture the performance, the systems worked well, you could look at trends, and we had good leaders that provided guidance, feedback and coaching.

In a nutshell we could summarise the three elements of this as:

Planning: Which involves deep thought and insight into the end goal on your path; clear identification of metrics to ensure the metrics are achievable; allowance for stretch goals and alignment to a broader organisational goal. They are explicit and clear, and metrics align to the firm’s strategy, and your individual goals.

Monitoring: A structured activity of monitoring metrics against goals as a means of gauging your progress and define necessary adjustments to measures and strategies.

Learning: A continuous feedback loop that assesses progress, engages key stakeholders in identifying implications and new opportunities to support the firm’s metrics-driven goals.

After several years of detailed running Planning, I stopped using a coach and a training plan for my running training. I stopped Monitoring my performance in a system I had been using for many years, I stopped providing feedback to my running coach which meant I could not continue Learning.

My System for performance management had been compromised. A lack of discipline was the base root cause of this.

My performance dropped off, I put on weight and my running slowed from a 3.45 full marathon to a horrible 4.15 a year later.

One year made a huge difference. In Early October this year I approached my coach and we agreed on a new set of goals for 2014, these included a Planning regime, Monitoring and continuous Learning as key elements to my 12 month strategy. My goals were defined to drop my resting heart Rate to 39 BPM, to run an average running pace of 5 mins per KM and to run half marathon races during 2014 in under 1 hr 40 and the full marathon in New York under 4 hrs.

All are very clear and explicit. So the goals were set, the one problem was that my trusty old heart rate monitor was faulty and while it allowed me to note my run time, I could not change the screens to allow me to see my pace, or Heart rate while running, I could then not upload the data to that thing they call the interweb I was lost, I could not track my performance even though I had my goals, I could not Monitor or learn.

In the 3 weeks while I was waiting for my new Heart rate Monitor to come my training was in effective, not enjoyable, and a bit of a waste of time. My Motivation was low and I did not keep to my plan. My new tool for monitoring arrived this week and my whole world changed, I could feel the massive difference and relief as I could now properly Monitor my performance while running so I could adjust my pace, cadence and see my real time results as I was running those hills. As I ran up the driveway my watch automatically connected using the cloud thing and the data from my run was displayed on my application on my smart phone and computer, My coach could also log in and view my performance. He could then provide coaching and I could learn.

So why is this important? if you are a leader and you need to be very clear with your people about the three aspects that run the entire theme of this story.

If you don’t then fix it, your people will perform, you will be a more effective leader, and you and your people will be able to make those quick adjustments to compete in a turbulent market.

If you want to run come and join me. Out in Eltham on a Sunday Morning, or The tan on a Thursday Morning. Enjoy Andre Running Obradovic

Terms and Conditions

  • Written by George Zeidan
  • Category: Uncategorised
  • Hits: 3426

MyHappyApp TERMS AND CONDITIONS

November 6, 2013

 

These terms and conditions (“User Terms”) apply to your use of MyHappyApp (the“Application”), as well as to all information, recommendations and or services provided to you on or through the Application.

 

PLEASE READ THESE USER TERMS CAREFULLY BEFORE DOWNLOADING OUR APP AND USING OUR SERVICE.

 

WHAT SERVICES DOES MyHappyApp PROVIDE?

MyHappyApp is designed to be a fun tool to help people take an active role in maintaining their wellbeing by focussing on happiness. MyHappyApp offers inspiration and information via different media including audio, video, text and games. The Happy Meter provides a point of reference for the user. The Happy Meter is designed to provide a method of gauging the User’s level of happiness and is not designed as a medical indicator of wellbeing. The Happy Meter rating system is designed to provide feedback on the performance and response by the Provider as a way of maintaining a high level of value and service to Users. 

 

The Application is also a means of obtaining professional advice and services offered by third party providers (the “Provider”), who have a demonstrated expertise in their field. Access to the Provider may be requested through MyHappyApp and downloaded and installed by you on your single mobile device (smart phone). Terms and conditions apply to Providers and their inclusion on the app will be terminated if there is a breach of their professional agreement with MyHappyApp. 

 

AGREEMENT BETWEEN MyHappyApp AND YOU

By using the Application, you agree to accept the terms and conditions stipulated by MyHappyApp (the “Agreement”). In order to use the Application, you first need to login to MyHappyApp by providing a User ID and a password of your choice. You have to be 18 years of age or older to use the Service or Application. You represent that you are of legal age to enter into an agreement with MyHappyApp.

 

HOW TO USE THE APPLICATION AND THE SERVICE

The Application allows you to send a request for service to a Provider. The Application sends your information to the relevant Provider. The Provider has sole and complete discretion to accept or reject each request for service. The Provider also has sole and complete discretion over whether to use the Application to receive the leads generated through the Application. If the Provider accepts a request, the Application notifies you and provides information regarding the Provider including how to further contact the Provider either by text, email or telephone. 

 

MyHappyApp will employ reasonable efforts to bring you into contact with a Provider in order to obtain service, subject to the availability of Providers at the moment of your request for services. MyHappyApp itself does not provide services other than the Happy Meter. MyHappyApp only acts as intermediary between you and the Provider. The provision of the services by the Provider to you is therefore subject to the agreement (to be) entered into between you and the Provider. MyHappyApp shall never be a party to such agreement.

 

USE OF THE APPLICATION OR THE SERVICE

You warrant that the information you provide to MyHappyApp is accurate and complete. MyHappyApp is entitled at all times to verify the information that you have provided and to refuse the Service or use of the Application without providing reasons. You may only access the Service using authorized means. It is your responsibility to check to ensure you download the correct Application for your device. MyHappyApp is not liable if you do not have a compatible mobile device or if you download the wrong version of the Application for your mobile device. MyHappyApp reserves the right to terminate the Service and the use of the Application should you be using the Service or Application with an incompatible or unauthorized device.

 

By using the Application or the Service, you further agree that:

You will only use the Service or download the Application for your sole, personal use and will not resell it to a third party;

You will not authorize others to use your account;

You will not assign or otherwise transfer your account to any other person or legal entity;

You will not use an account that is subject to any rights of a person other than you without appropriate authorisation;

You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes;

You will not use the Service or Application to cause nuisance, annoyance or inconvenience;

You will not try to harm the Service or Application in any way whatsoever;

You will not copy, or distribute the Application or other MyHappyApp Content without written permission from MyHappyApp;

You will keep your account password or any identification we provide you, which allows access to the Service and the Application, secure and confidential;

You will provide us with whatever proof of identity we may reasonably request;

You are aware that when requesting services by SMS, standard messaging charges will apply;

You will not use the Service or Application with an incompatible or unauthorized device;

 

MyHappyApp reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.

 

PAYMENT

The use of the Application is free of charge as is your access to the content, audio, video, text and games supplied by MyHappyApp. Access via MyHappyApp to each Provider is free of charge, notwithstanding standard mobile SMS charges as required by your mobile device provider. 

 

Any fees and charges required as per the agreement entered into between the User and the Provider are negotiated between those parties and do not incur any fee or cost from MyHappyApp. Further consultation or service provision is priced by the Provider and is transacted between the User and Provider. MyHappyApp does not receive any further benefit from the Provider should a User choose to access other professional services from the Provider. 

 

 

INDEMNIFICATION

By accepting these User Terms and using the Application or Service, you agree that you shall defend, indemnify and hold MyHappyApp, its affiliates, its licensors, and each of their officers, directors, other users, employees, attorneys and agents harmless from and against any and all claims, costs, damages, losses, liabilities and expenses (including attorneys' fees and costs) arising out of or in connection with: (a) your violation or breach of any term of these User Terms or any applicable law or regulation, whether or not referenced herein; (b) your violation of any rights of any third party, including Providers engaged via the Application, or (c) your use or misuse of the Application or Service.

 

 

LIABILITY

The information, recommendations and/or services provided to you on or through the Website, the Service and the Application is for general information purposes only and does not constitute advice. MyHappyApp will reasonably keep the Website and the Application and its contents correct and up to date but does not guarantee that (the contents of) the Website and/or Application are free of errors, defects, malware and viruses or that the Website and/or Application are correct, up to date and accurate.

 

MyHappyApp shall not be liable for any damages resulting from the use of or inability to use the Website or Application, including damages caused by malware, viruses or any incorrectness or incompleteness of the Information or the Website or Application, unless such damage is the result of any wilful misconduct or from gross negligence on the part of MyHappyApp.

 

MyHappyApp shall further not be liable for damages resulting from the use of (or the inability to use) electronic means of communication with the Website or the Application, including – but not limited to – damages resulting from failure or delay in delivery of electronic communications, interception or manipulation of electronic communications by third parties or by computer programs used for electronic communications and transmission of viruses.

 

The quality of the services requested through the use of the Application is entirely the responsibility of the Provider who ultimately provides such services to you. MyHappyApp under no circumstance accepts liability in connection with and/or arising from the services provided by the Provider or any acts, action, behaviour, conduct, and/or negligence on the part of the Provider. Any complaints about the services provided by the Provider should therefore be submitted to the Provider.

 

LICENSE GRANT, RESTRICTIONS AND COPYRIGHT POLICY

For the purpose of this User Term, the following definitions apply:

“Content” means all content featured or displayed, including, but not limited to, logos, icons, trademarks, text, graphics text, graphics, photographs, images, moving images, sound, illustrations, music, software (excluding the Application), opinion, remarks, comments, artwork, links, questions, suggestions, information or other materials.

MyHappyApp Content” means Content owned or used by MyHappyApp, its affiliates or licensors and made available through the Website, Service or Application, including any Content licensed from a third party, but excluding User Content.

“User” means a person who accesses or uses the Service or Application.

“User Content” means Content that a User posts, uploads, publishes, submits or transmits to be made available on the Website or through the Service or Application.

“Collective Content” means, collectively, MyHappyApp Content and User Content.

Subject to your compliance with these User Terms, MyHappyApp grants you a limited, non-exclusive, non-transferable license:

(i) to view, download and print any MyHappyApp Content solely for your personal and non-commercial purposes; and

(ii) to view any User Content to which you are permitted access solely for your personal and non-commercial purposes.

You have no right to sublicense the license rights granted in this section.

You may not use, copy, adapt, modify, create derivative works from, distribute, license, sell, transfer, publicly display, publicly perform, reproduce, transmit, stream, broadcast or otherwise exploit the Website, Service, Application or Collective Content, except as expressly permitted in these User Terms. You may not reuse any Collective Content without first obtaining the written consent of MyHappyApp. No licenses or rights are granted to you by implication or otherwise under any intellectual property rights owned or controlled by MyHappyApp or its licensors, except for the licenses and rights expressly granted in these User Terms.

 

LICENSE GRANTED BY USER

We may, in our sole discretion, permit Users to post, upload, publish, submit or transmit User Content on the Website or through the Service or Application. User Content will be deemed non-confidential and non-proprietary. Accordingly, MyHappyApp shall have the non-exclusive, royalty-free, right to use, copy, distribute and disclose to third parties any User Content for any purpose, in any medium and throughout the world (“License Grant”).

 

You acknowledge that MyHappyApp only acts as a passive conduit for the distribution of the User Content and is not responsible or liable to you or to any third party for the content or accuracy of the User Content. MyHappyApp shall not be continuously monitoring User Content published by you or moderating between Users, nor shall MyHappyApp be under an obligation to do so. Without limiting the foregoing, you acknowledge and agree that any remarks, opinions, comments, suggestions and other information expressed or included in the User Content do not necessarily represent those of MyHappyApp.

 

Any use by you of the User Content is entirely at your own risk. You represent and warrant that any User Content posted or transmitted by you is original to you and does not copy the work of any third party or otherwise infringe any third party intellectual property rights, rights of privacy or personality rights and does not contain any defamatory or disparaging statements. Furthermore, you represent and warrant that you have the capacity to grant the license as stipulated in this paragraph.

 

You agree to indemnify and keep MyHappyApp, its affiliates and licensors indemnified against all costs, expenses, damages, losses and liabilities incurred or suffered by MyHappyApp or its affiliated companies related to any User Content posted or transmitted by you or your other use of the Website, the Service or the Application.

 

MyHappyApp reserves the right at its sole discretion to block or remove (in whole or in part) any User Content posted or transmitted by you and which MyHappyApp believes is not in accordance with these User Terms (including materials which infringe or may infringe third party intellectual property rights, rights of privacy or personality rights), or is otherwise unacceptable to MyHappyApp.

 

You agree to promptly notify MyHappyApp in writing of any User Content which breaches these User Terms. You agree to provide to MyHappyApp sufficient information to enable MyHappyApp to investigate whether such User Content breaches these User Terms. MyHappyApp agrees to make good faith efforts to investigate such complaint and shall take such action as MyHappyApp in its sole discretion decides. However, MyHappyApp does not warrant or represent that it will block or remove (in whole or in part) such user Content.

 

APPLICATION LICENSE

Subject to your compliance with these User Terms, MyHappyApp grants you a limited non-exclusive, non-transferable license to download and install a copy of the Application on a single mobile device that you own or control and to run such copy of the Application solely for your own personal use.

 

You shall not (i) license, sublicense, sell, resell, transfer, assign, distribute or otherwise commercially exploit or make available to any third party the Service or Application in any way; (ii) modify or make derivative works based upon the Service or Application; (iii) create Internet “links” to the Service or “frame” or “mirror” any Application on any other server or wireless or Internet-based device; (iv) reverse engineer or access the Application in order to (a) design or build a competitive product or service, (b) design or build a product using similar ideas, features, functions or graphics of the Service or Application, or (c) copy any ideas, features, functions or graphics of the Service or Application, or (v) launch an automated program or script, including, but not limited to, web spiders, web crawlers, web robots, web ants, web indexers, bots, viruses or worms, or any program which may make multiple server requests per second, or unduly burdens or hinders the operation and/or performance of the Service or Application.

 

You shall not: (i) send spam or otherwise duplicative or unsolicited messages in violation of applicable laws; (ii) send or store infringing, obscene, threatening, libellous, or otherwise unlawful or tortious material, including material harmful to children or violative of third party privacy rights; (iii) send or store material containing software viruses, worms, Trojan horses or other harmful computer code, files, scripts, agents or programs; (iv) interfere with or disrupt the integrity or performance of the Website, the Application or Service or the data contained therein; or (v) attempt to gain unauthorized access to the Website, the Application or Service or its related systems or networks.

 

MyHappyApp will have the right to investigate and prosecute violations of any of the above to the fullest extent of the law. MyHappyApp may involve and cooperate with law enforcement authorities in prosecuting users who violate these User Terms. You acknowledge that MyHappyApp has no obligation to monitor your access to or use of the Website, Service, Application or Collective Content or to review or edit any Collective Content, but has the right to do so for the purpose of operating the Website, the Application and Service, to ensure your compliance with these User Terms, or to comply with applicable law or the order or requirement of a court, administrative agency or other governmental body. MyHappyApp reserves the right, at any time and without prior notice, to remove or disable access to any Collective Content that MyHappyApp, at its sole discretion, considers to be in violation of these User Terms or otherwise harmful to the Website, the Service or Application.

 

COPYRIGHT POLICY

MyHappyApp respects copyright law and expects its users to do the same. It is MyHappyApp's policy to terminate in appropriate circumstances Users or other account holders who (repeatedly) infringe or are believed to be (repeatedly) infringing the rights of copyright holders. 

 

INTELLECTUAL PROPERTY OWNERSHIP

MyHappyApp alone (and its licensors, where applicable) shall own all right, title and interest, including all related intellectual property rights, in and to the Website, Application and the Service and any suggestions, ideas, enhancement requests, feedback, recommendations or other information provided by you or any other party relating to the Website, Application or the Service.

 

These User Terms do not constitute a sale and do not convey to you any rights of ownership in or related to the Website, the Application or the Service, or any intellectual property rights owned by MyHappyApp. MyHappyApp's name, logo, and the product names associated with the Application and Service are trademarks of MyHappyApp, its affiliated companies or third parties, and no right or license is granted to use them.

 

 

THIRD PARTY INTERACTIONS

During the use of the Website, the Application and the Service, links to websites that are owned and controlled by third parties may be provided from time to time in order to enter into correspondence with, purchase goods or services from, participate in promotions of third parties. These links take you off the Website, the Application and the Service and are beyond MyHappyApp's control.

 

During use of the Website, the Application and the Service, you may enter into correspondence with, purchase goods and/or services from, or participate in promotions of third party service providers, advertisers or sponsors showing their goods and/or services through a link on the Website or through the Application or Service. These links take you off the Website, the Application and the Service and are beyond MyHappyApp's control. The websites you can link to have their own separate terms and conditions as well as a privacy policy. MyHappyApp is not responsible and cannot be held liable for the content and activities of these websites. You therefore visit or access these websites entirely at your own risk.

 

Please note that these other websites may send their own cookies to users, collect data or solicit personal information, and you are therefore advised to check the terms of use or privacy policies on those websites prior to using them.

 

 

FINAL PROVISION

The English text of these User Terms constitutes the sole authentic text. In the event of any discrepancy between the English text and a translation into a foreign language, the English text shall prevail.

 

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